Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I disable the Authenticator app?

Erik Lopez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2025

I want to remove the remove the Authenticator app but i do not see any button to disable it:

Screenshot 2025-12-11 081219.png

1 answer

0 votes
carl
Contributor
December 11, 2025

If you don’t see an option to disable the Authenticator app directly, it’s likely because the system requires a backup method to be active before you can turn it off. Usually, you need to first enable email-based 2FA or another security method, then you should see the option to remove the Authenticator app

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events