My previous work domain used SSO for login, but it was later migrated to a new domain. Despite this, I continued to receive monthly invoices at my new work email address.
I've since resigned from my former employer, and they’ve asked me to update the billing contact. My work email had been deactivated, but it was temporarily reactivated so I could take care of this. However, when I try to log in using the new domain, I'm prompted to create a new account, which is confusing, because I’ve been receiving invoices at that address all along.
I’m unsure how the invoices were being sent to the new work email when I never set up an account under the new domain, and I don’t have any other billing contact associated with it.
