Help please .. Loom has upset my access to Trello

[Toni Barnett]

I am finding this so frustrating ... I went to update my Loom and now I cant access Trello.  I have 2 Atlassian accounts ... Trello Atlassian has a different email to what Loom was and it has completely stuffed my access to both now.  Can anyone help to guide me out of this mess? 

[Rishabh S]

Hello, Toni
Welcome to the community

Do you have 2 Atlassian accounts, one for Loom and one for Trello?
You can try deleting the other account, which does not have any important information, and use only one account.

Or you can add the other account as a member/admin to your workspace. This way, you can use both accounts to access the workspace or delete the unused one. 

Kind Regards
Rishabh
Trello Team