HUMAN

[Emily Esposito]

HOW THE HECK DO YOU GET IN TOUCH WITH AN ACUTAL HUMAN FOR CUSTOMER SERVICE HELP?

[Bill Sheboy]

Hi @Emily Esposito 

When you are on a paid license level of a product, the licensed admin can submit a support ticket here: https://support.atlassian.com/contact/#/

Depending upon the product, license level, and symptom severity, I would expect several days before there is a response from Atlassian.  And thus, for many needs you may want to post a community question so other users can try helping.

Kind regards,
Bill