Gmail add-on has entry field for due date, but it doesn't work

Vic Mortelmans
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February 18, 2019

Hi,

I'm using the Trello for Gmail Add-On. When you add a card, there's a Due Date field at the bottom of the sidebar and it's active (you can type), but whatever I enter, there's no due date set on the card when it's created. 

I've tried entering dates or datetimes or even semantic values like "tonight" or "tomorrow", but to no avail.

Is this supposed to be working in some way?

Best regards,
Vic

 

Screenshot 2019-02-18 at 22.01.25.png

1 answer

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Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2019

Hey @Vic Mortelmans 

Underneath that field, you'll see an example of the format the due date must be entered in. Were you not able to successfully add that due date with the following format?

  • Mmm DD, YYYY HH:MM AM/PM

If not, could you please share a screenshot of the date entered in that field before adding a card, and a shot of the card after creation without the due date please?

Vic Mortelmans
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February 21, 2019

Hi Garrett,

 

that works. It's quite picky about the format, but it allows to omit the time, so it may be workable when using a mobile keyboard. Still there's some low hanging fruit here, to allow more intuitive date entry.

I think there's something wrong with timezones, when I enter 10:00 AM in the add-on, the due date in Trello is set to 4:00 PM. I'm in a UTC+1 time zone.

 

Best regards,
Vic

Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2019

Hmm interesting @Vic Mortelmans 

Would you mind reaching out to us at https://trello.com/contact so we can take a closer look at that time zone difference please?

In the meantime, I'll surface to our team your feedback on the date entry, and we'll work to improve its functionality.

Thanks!

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