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Free Trello Workspace I was given access to doesn’t pop up anymore for me.

Boris Yagudayev
May 26, 2026

A couple of years ago, my self and a co worker were given access to a trello workspace with multiple boards by a co worker who no longer works for the company. Up till now, we were able to access the board. I tried getting into the board this morning and it doesn’t even pop up anymore. Might it be that her account was inactive for such a long time that it was deleted depriving us of access? 

I believe her account was through our work email system. 

Is there a way I can restore the workspace? 

How would I do that? 

can Atlassian help me do this? 

2 answers

1 accepted

1 vote
Answer accepted
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2026

Hi @Boris Yagudayev ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

Boris Yagudayev
May 28, 2026

Thank you very much for your help. The boards are up and running! 

0 votes
Francisco Fischer
July 21, 2026

I’ve had that weird ghost-workspace thing happen before, and it turned out the invite was sent to an email that wasn’t tied to the account I was actually logged into. I’d check the tiny avatar menu and make sure you’re in the same account that got the notification. If the card shows the workspace name but you can’t find it anywhere, asking the admin to re-add you has fixed it for me.

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