Since the new version was released, every .ppt file I download won't open in PowerPoint and every .doc file I download won't open in Word. I just get an error message:
I've tried logging out of Trello and back in again but no luck. Files I downloaded from the previous version of Trello and other files on my computer are fine.
Hi @Jo Pugh , welcome to the Atlassian Community, and let's try to get Trello downloading Word and PowerPoint docs successfully again.
This seems to be a recurring or known bug as found in this thread from a few years back. Also, it looks like one of our Atlassian Partners Adam has a Power-Up that will fix your issue too. The Power-Up can be found at this link right here.
I am keeping an eye on this chat to make sure we get your issue resolved, so please don't hesitate to drop me a message if this troubleshoot doesn't work.
Adam's full thread URL here. (Thank you, Adam!)
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