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Error message whne opening attachments

MacDirect Yard
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August 3, 2025

I am getting an error message when opening a document.  See below. Thanks

Capture.PNG

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Sal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 3, 2025

Hey @MacDirect Yard! That's odd. Have you tried clearing your browser's cache and cookies to see if that helps? Also, try using a different browser to see if the issue persists. In my own experience, either one of them should do the trick for you :)

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