Employee Edits

[Katie Miller]

I have two employee's who have access to my accounts. I added them as users. When they go into our shared boards, they are not able to make edits to the checklists, only I am. How do I fix that? I want them to be able to add and remove things on the checklists with me. 

[Arkadiusz Wroblewski]

Hello Katie,

This usually comes down to their board role. If they are added as Observers, they can view cards but cannot edit them or check off checklist items. They need to be Normal members to make changes.

Open the board, click on the members area at the top, and change their role to Normal. While you're checking, make sure they have been added directly to this specific board (not just the Workspace) and are logged into their own accounts. If they are already normal members and still can't edit, have them test in an incognito window to rule out browser extension issues.

Best,

Arkadiusz 🤠