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Email to Board not working

Jeff Guevara
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June 28, 2019

 after sending an email to a board the card never shows up in the desired column. Does not show up in the app or on the web. Tried emailing from Apple Mail and from Gmail. Also tried changing the email to board address and it still is not working.  it has worked for months previously and stopped working just today. Any suggestions?

3 answers

0 votes
Iain Dooley
Community Champion
June 30, 2019

@Jeff Guevara @Eduardo Quintella @Jeff Guevara one thing that I have found problematic with email to board in the past is that Trello can determine that a new email is part of a pre-existing conversation, and will attach a comment to an existing, but archived card, silently so you will not see that it's happened. If this is the case, then the activity will still show up in the board's activity feed, are you able to check and see if this is what's occurring for you?

If this isn't the case (and since we have 3 almost simultaneous reports of the same issue, it seems likely it isn't) then there is probably a bug in the system that needs to be brought to the attention of the Atlassian team.

0 votes
Eduardo Quintella
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June 28, 2019

This problem is also affecting me.

Anyone found a workaround? Trello Status don't show any problem

0 votes
Whitney Jones
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June 28, 2019

I'm having this same issue. It worked when I added a card three hours ago but has stopped since then. We are in the middle of setting up a new board and need to add a large amount of cards. Anyone out there have advice? Is the system down?

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