Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Email says I need to login to avoid account deletion, even though I have logged in

Cloaked Figure
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 13, 2025

as title says, 

"Your Trello account will be deleted"
"We noticed you've been away for over two years. We miss you, but we get it if you've moved on."

despite the fact that I have only just recently logged in to Trello
this clearly needs to be fixed

thanks Trello team! 

1 answer

0 votes
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 15, 2025

Hi there! Welcome to the community! I checked our records and rest assure , your account is not scheduled to be deleted anymore. I see that you have logged and accessed your Trello account. So it's all set.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events