Email Verification not working

[Dean Stazer]

for Zira Software - cloud

I tried to do an email account verification for m***r.a***i@b***l.com and the person is not getting the email for the verification.  We have checked spam and all other common things.  Tried to remove and re-create the user as this is a new user with no tickets and at this point nothing seems to work.

please assist .....

[Dean Stazer]

I solved the problem , doing verification by using microsoft.