E-Mail of Trello Account was canceled by company - How to move data from this to new account

[Anja Vollert]

Hello Trello Community,
I face a problem, I have no clue to fix.

Login with only use user name and the password (still valid) is not possible. My company closed the mailaccount I used as user name for Trello, now I have no chance to get the mails Trello is sending for me. But I cannot get the mails any more. Login is by that not possible any more :-(

How to tagle this issue? I want to change the user name (E-Mail) to a valid one. How to do that?

Thanks for your help.

[Tansu Akdeniz]

Hi @Anja Vollert 

Welcome to the Atlassian community!

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

Recovering your Trello account

How to update your Atlassian account email addresses