Downgrading Trello Enterprise to Free Plan

[Christopher Wong]

We are considering downgrading from Trello Enterprise to the Free plan and I want to ensure there is no loss of data across our workspaces, boards, etc.  

When any account is downgraded from Enterprise to Free, do Enterprise workspaces and boards automatically get removed/deleted? 

If this is the case, do we have the ability to back up our current boards and restore them under the Free plan if needed? 

[Brant Schroeder · Accepted solution]

@Christopher Wong you can follow the steps here: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ 

Per their documentation "When a Workspace downgrades from Premium or Standard, it retains its Premium or Standard features and unlimited boards until the end of its prepaid service period. At the end of its prepaid service period, depending on which plan you've selected it'll become a Standard or free Trello Workspace.

If you decided to downgrade to the free plan, you'll see a list of the 10 most active Workspace boards that will remain open, and any other boards will be closed but not deleted. Extra boards can be closed prior to downgrading or moved to a different Workspace."

I would suggest cleaning up your boards to 10 before you downgrade.