Do we have to pay for assigning a number to a card ?

[Quentin Desreux]

We've been working with Trello (free licence) for years for our after sales department.

Everytime we create a ticket, a number was automatically assigned to the card.

When connecting today, I realized all the numbers had disappeared. Is it gone forever or is it possible to put them back, without paying ?

Thanks for your help

[Arkadiusz Wroblewski]

Hello @Quentin Desreux 

Do you mean card numbering, card aging/order, or a Power-Up/custom field ?

Without more Information it will be hard for us to Answer.

Depending from where it comes, it will vary our Answer.

[Quentin Desreux]

I meant card numbering