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Deactivated email address

Lisa Saidi
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September 12, 2025

Hello

I created previously a Trello account with my professional email address, I put lots of personal project tables inside and now since I quit my job the email address has been deactivated and I cannot access to my previous Trello account anymore.

Is it possible to retrieve my previous tables and switch it to a new personal trello account? 

Thanks for your help

1 answer

1 accepted

2 votes
Answer accepted
Tansu Akdeniz
Community Champion
September 12, 2025

Hi @Lisa Saidi 

Welcome to the Atlassian community!

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

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