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De-Activated Trello but Still Getting Charged

Baris Raday
Baris Raday
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July 18, 2024

Hi All,

 

I have de-activated Trello but today I got charged 755 CAD. I am not using it at all and I would like to get a refund. How can I do that?

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Brittany Joiner
Brittany Joiner
Community Champion
July 18, 2024

@Baris Raday you'll need to reach out to trello.com/contact and report a bug and then explain the situation. Let me know if you're unable to do that and I can click a button to escalate this to support

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Brittany Joiner
Brittany Joiner
Community Champion
July 29, 2024

@Baris Raday were you able to reach out to trello support?

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Baris Raday
Baris Raday
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July 29, 2024

Hi @Brittany Joiner

I was able to reach the support team and they resolved the issue thankfully. Thank you for your response, I really appreciate it.

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Brittany Joiner
Brittany Joiner
Community Champion
October 11, 2024

@Baris Raday glad to hear it! Would you mind accepting this question so if others have a similar question they can see the issue has been resolved?

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