Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

De-Activated Trello but Still Getting Charged

Baris Raday
Baris Raday
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 18, 2024

Hi All,

 

I have de-activated Trello but today I got charged 755 CAD. I am not using it at all and I would like to get a refund. How can I do that?

Answer
Watch
Like Be the first to like this
199 views

1 answer

1 accepted

0 votes
Answer accepted
Brittany Joiner
Brittany Joiner
Community Champion
July 18, 2024

@Baris Raday you'll need to reach out to trello.com/contact and report a bug and then explain the situation. Let me know if you're unable to do that and I can click a button to escalate this to support

View More Comments
Brittany Joiner
Brittany Joiner
Community Champion
July 29, 2024

@Baris Raday were you able to reach out to trello support?

Like
Baris Raday
Baris Raday
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 29, 2024

Hi @Brittany Joiner

I was able to reach the support team and they resolved the issue thankfully. Thank you for your response, I really appreciate it.

Like
Brittany Joiner
Brittany Joiner
Community Champion
October 11, 2024

@Baris Raday glad to hear it! Would you mind accepting this question so if others have a similar question they can see the issue has been resolved?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.