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De-Activated Trello but Still Getting Charged

Baris Raday
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July 18, 2024

Hi All,

 

I have de-activated Trello but today I got charged 755 CAD. I am not using it at all and I would like to get a refund. How can I do that?

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Brittany Joiner
Community Champion
July 18, 2024

@Baris Raday you'll need to reach out to trello.com/contact and report a bug and then explain the situation. Let me know if you're unable to do that and I can click a button to escalate this to support

Brittany Joiner
Community Champion
July 29, 2024

@Baris Raday were you able to reach out to trello support?

Baris Raday
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 29, 2024

Hi @Brittany Joiner

I was able to reach the support team and they resolved the issue thankfully. Thank you for your response, I really appreciate it.

Brittany Joiner
Community Champion
October 11, 2024

@Baris Raday glad to hear it! Would you mind accepting this question so if others have a similar question they can see the issue has been resolved?

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