Creating cards by email

[haruka.ban]

When I reply to an email, it is displayed as a comment attached to the original email on trello.

However, is it possible to automatically display this comment as a separate card?

[Christl_Email for Trello]

Hi @haruka.ban 👋 Welcome to the community!

Christl from SendBoard here - makers of the Email for Trello Power-Up. 

Replying to an email will usually attach the email as a comment on the card. In terms of the built in email-to-trello feature, using the email to board address, emails will always create a new card and using the email to card address, emails will be posted as comments on that specific card.

I would suggest having a look at our Email for Trello Power-Up for an alternative with much more functionality - for example using a custom email address, email automation, merging duplicate cards and contact management. 

Check out this video for a quick overview: Email for Trello Demo

You're welcome to pop over any questions to hello@sendboard.com or simply add the PowerUp to give it a try with the free trial.

Hope that helps!

[haruka.ban]

Thank you for your quick answer!!
Is it correct that with the "email-to-trello" function, it is not possible to separate cards for each email reply, and it can only be set to display everything as a thread?

For example, in the case I return or forward the previous email and talk about a different matter, I hope it would be stored as a separate card in trello, but would that be difficult due to the specifications?