Copying text from attached PDF in TRELLO card no longer working

[Appraisals Plus LLC]

I’m unable to copy text from any PDFs attached to Trello cards. My workflow hasn’t changed — I’m still creating the PDF, saving it to a folder, and attaching it to the card as usual. Even older cards with PDFs that I previously could highlight and copy from no longer allow text selection. I'm being told that Trello’s viewer is rasterizing the PDF.

[Sakshi Verma · Accepted solution]

Hi @Appraisals Plus LLC ,Welcome to community !

I am currently investigating this issue internally and will get back to you as soon as I have more updates to share. 

Thank you for your patience in the meantime! 😊

[Sakshi Verma]

Hi @Appraisals Plus LLC  I have some great news—our Engineering team has fixed the issue! 

Could you please refresh your board and try copying the text from your PDF attachments again? Let me know if everything is working as expected now.

I look forward to your update!

Best regards,
Sakshi

[Appraisals Plus LLC]

Thank You. It seems to be working now.

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Appraisals Plus LLC,

I have clicked the request assistance button, so Atlassian support can see this post and look to help you out.

I hope this information helps.

Regards,

Kristian

[Appraisals Plus LLC]

Thank You for your help