Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Connectivity issue to Canva smart links

Philycia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2026

My Canva smart links stopped working today. I've tried using both the public view link and the usual "anyone can access" link but it doesn't work. Now they look like this:

Screenshot 2026-04-13 at 4.15.49 PM.png

When I click on "connect to canva", it leads me to this error.

Screenshot 2026-04-13 at 4.14.37 PM.png

I can login normally on the Canva webpage though. I've tried clearing cookies, using incognito and on other devices but it still doesn't work. Appreciate some guidance, thank you!

1 answer

0 votes
Arkadiusz Wroblewski
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 13, 2026

Hello @Philycia 

Atlassian have today some accidents, so it will be best when you give it some time and try later.

https://status.atlassian.com/ 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events