Collaborator limit

[Andrew E]

Hey hello Trello team, I am having problem here using our trello account it says I am as a guest sitting here right now however we didnt add anyone here and we are only 8 here. I was been using this account since 6 month and now got that problem. Can you do something or check if there any issues with system thank  you guys

[Arkadiusz Wroblewski]

Hello @Andrew E 

If your Workspace is on the Free plan, the 10-collaborator limit is counted across the whole Workspace, not just this one board. That is why you can see only 8 people on the board and still hit the limit. Trello also treats guests as collaborators for that limit. 

The other part is that Trello shows you as a guest when you are on the board but not a member of the Workspace itself. So that usually points more to a Workspace membership change. 

Can you check whether this Workspace is on Free, whether there are other boards in the same Workspace, and whether someone with Workspace admin access can open the Members or Collaborators page and check the full count there?