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Cant add a new person to Trello board as admin access is lost

Vee Ghildiyal
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January 29, 2025

Hi there,

The admin of our Trello board has left the company. We are unable to add new folks to the boards now. All add requests go to the admin's (Jason's) email which we cannot access as that email is closed. 

Please help how to proceed.

Thanks.
vee.ghildiyal@bettercarpeople.com

1 answer

0 votes
DiMaggio Tucci
Community Champion
January 29, 2025

Is the email on a domain your company owns? You could try re-creating the email.

Otherwise, you may want to try contacting Atlassian directly. 

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 30, 2025

In addition to re-creating the email address, there are some more suggestions for this scenario here: https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/

DiMaggio Tucci
Community Champion
January 30, 2025

@Caity I'll be saving that link! Thank you!

Like Caity likes this

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