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[Jiarui Li]

Hi There,

We tried a little bit of Trello, and decided not to use Trello. But we got charged $239.98 on Oct 7 (Receipt #: TRINV-19811486). Could you please refund the charge?

Thank you!

Jiarui

[Jimmy Seddon]

Hi @Jiarui Li,

Welcome to the community!

Here you will find customers helping each other with using the various Atlassian products.

For billing and account related issues, you should reach out to support directly here:

https://trello.com/en/contact#/

At the bottom of the page you will find a drop down menu asking you to select what you need assistance with and a few fields to provide some more details.

I hope that helps you get what you need.

Thanks!