We use Trello and a former employee set up our Trello account and created automations that are applied to our boards. Now, each Trello user can create automations but it appears that the initial automations created by this former employee are overriding and removing subsequent automations created by individual users.
Our IT department has since removed the former employees user/email from our board and replaced that account with a general user ID tied to a generic company email. Is there a way to adjust the automations on someone else's account as an admin?
I'm an admin, and so is the generic account. I tried to log-on using the generic email but it's showing that no user/email is found. This suggest that the email is not correct which is supposed to be tied to our general account.
Essentially, I need to log on to the general account and adjust the automations. Currently it only allows me to disable them which will disrupt the flow of all our boards as some of the automations are accurate but need slight adjustments.
I'm not sure where to turn to for help.