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Can’t find my receipts in billing page any longer

Deleted user
March 31, 2024

Hey community!

can anyone help me find my receipts for Trello (using it for business so need to access them for audit reasons).

Normally I would find them on my billing page however it now only states I am no longer a Gold member. Which seems so leave me with no more info. Yet I pay each time I add another member to my workspace.

i have asked this question twice to Trello (Atlassian) via their request form, however never got an answer. 

so relying on you guys now ☺️

thanks for helping me out!

1 answer

1 vote
Ste Wright
Community Champion
April 1, 2024

Hi @[deleted] 

Can I confirm you're using these instructions to locate your invoices? - https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

And if you have more than one Workspace, just double-check you're on the right one before you go to the billing area :)

Ste

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