Can't change password

[Loïc Kergoat]

Hello everyone, hope you're all doing well.

Since I created my Trello account (Atlassian account) linked with my google account, I can't change the password in order to change the e-mail (I'm currently leaving Google for obvious reasons since I'm european).

In fact, this is actuelly an automatic Google linked login, so how can I know the previous password since it has never existed.

I've got a subscription so I don't want to lose this account and I don't want it to stay linked to the Google mail.

What's my options?

Thanks in advance for your support

[Nivedhya Vikram1 · Accepted solution]

Hi @Loïc Kergoat ,

Welcome to the community!

Please use the Resetpassword to set a password for the account, and visit the link Manage-profile to change your email ID associated with the Atlassian account.

[Loïc Kergoat]

Dear Nivedhya Vikram1,

This procedure has been proven useful.
My account has been updated as requested.

Thanks a lot for your support.

Best regards