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Can't access my original premium account

Brooke Seeliger June 9, 2025

Hello - I'm reposting my original question/problem in hopes of receiving a resolution to the issue of not being able to access my original premium account.  This is due to Atlassian creating a new account using my [se***ger@w**c.**u ]email.  When I try to log in using my [se***ger@pe***trics.wi**.e*u] email on my original account, it just bumps me to the new account.

Thanks

1 answer

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2025

Hello, Brooke

Welcome to the community.

Since this involves personal data and sensitive content, can you open a request directly with the support team at https://support.atlassian.com/contact/#/

Kind Regards
Alisson
Trello Community Team

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