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Can not login to Trello from my iPad (iPadOS 18.7.1)

ORA
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October 15, 2025

I'm using a private Trello account, accessing it from my PC, iPhone and iPad.
Recently, I can not login to Trello app/web page on from my iPad, due to an error:
"Something went wrong while attempting to validate your credentials",

At the same time 'Recent devices' list in my Atlassian account shows the iOS18.7 device as connected iPhone(See screenshot)
Is there a way to contact the support team to fix it?

Screenshot 2025-10-15 222650.png

1 answer

0 votes
ORA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2025

Solved:
Update web browser on your iPad, make sure cookies are enabled for Safari (Settings > Safari > Block Cookies: set to "From third parties and advertisers" or "Never") .

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