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Can no longer access my cards in Trello, but I can still see them?

Hannah Anstee
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May 16, 2020

Since yesterday I can no longer actually view the content of my cards on one of my boards. I can see the cards but am unable to click on them to access the content.

 

This is a shared board with one other person but I'm the lead admin.

 

I have another board and this is working fine.

 

Any ideas?

1 answer

2 votes
Soumyadeep Mandal
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May 16, 2020

Hi @Hannah Anstee ,

Welcome to the community!

Please visit the below link and change the permissions accordingly, I hope it will solve your problem!

https://help.trello.com/article/791-changing-permissions-on-a-board

You can also remove the person from the board and check if it solves the problem or not after that share the board with the same person again!

Hannah Anstee
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2020

Hi, thanks for your reply.

 

Sadly all my permissions are fine! I'm the board admin. 

Any other ideas what it might be?

Soumyadeep Mandal
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May 16, 2020

Copy the board adds people you want to share the board with and delete the old one!

You can also ask Trello support https://trello.com/contact

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