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CANCEL SUBSCRIPTION AND ACCOUNT

José María Lamo de Espinosa July 25, 2025

I only want to cancel my account and all subscriptions but your system its so difficult that I can't. Please CANCEL MY ACCOUNT AND ALL CHARGES TO ME!

 

1 answer

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Samantha Coleman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 25, 2025

I'm sorry you're having trouble. To cancel your account and all subscriptions, please contact customer support directly through the official support portal or billing page. They’ll assist you in processing the cancellation and stopping any further charges.

José María Lamo de Espinosa July 27, 2025

AND....where is CUSTOMER SUPPORT or official support. It's all authotmatic and don't let me ask for what I want to ask. The system doest want to let me leave!!!!!! Can someone understand me?????

José María Lamo de Espinosa July 27, 2025

and help me???? or all of you are robots??? HELP!!!!!

Vini
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2025

Hi José, sorry it's been difficult for you to cancel your subscription :( 

I see here that you have already requested cancellation, meaning that your subscription will not renew once your billing cycle ends in a few days.

You should be all set.

If you have any further billing questions, or have new questions in the future, you can reach out to our billing support team in this portal: https://www.atlassian.com/company/contact/purchasing-licensing

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