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Butter Rules stopped working.

WILLS Damasio
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January 27, 2023

Hello,

I have a board with some rules created using Butler in 2022. In Jan/2023 the rules stopped working.

I tried to disable/enable, checked the log, created a new one, but none worked out.

Any suggestion how to fix or debug Automation rules?

Regards.

Wills

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Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2023

Hey @WILLS Damasio - welcome to the Community!

You'll need to provide us more info in order to assist, e.g. what automations stopped working? Which boards were these automations on? 

As you're an Enterprise member, I highly recommend raising a ticket with us at https://trello.com/contact so we can work through this with you. 

WILLS Damasio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2023

Hi Alex,

Thanks for the return. After some debugging I figure out what happened. Someone in the board changed the List name. So all rules applied to that list stopped work.

Regards.

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