Bug when taking photos

[AMS Informática]

Bug when taking photos Great app for scheduling, but it has a bug when taking photos. The bug occurs on the Samsung Galaxy A9 model SM-X115 8.5 inch. I really liked Trello and wanted to use the app, but this bug prevents me from doing so. If possible, please fix it. Thank you!

[AMS Informática]

When trying to take a picture of objects, this error appears as shown in the images!

The image simply won't load, causing the app screen to loop!

I have to close the app to get it working again.

I've tried everything to fix it, without success!

I tested it on my Galaxy S23 FE, it worked normally, but the phone screen is too small, it doesn't meet my expectations!

[Carlos Garcia Navarro]

Hi @AMS Informática ,

Sorry to hear that. I don't have a Samsung Galaxy A9 to try to recreate the issue. Can you please provide more details on the issue(s)? Thanks!

I'm not sure if these steps will help, but you can try to troubleshoot: https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/