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Boards exist but all content is missing – no intentional deletion

LigiaVida
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January 8, 2026

After a long period without accessing my Trello account, I logged in again and noticed a serious issue.

My boards and templates still exist and their titles are visible, but all internal content is completely missing (lists, cards, descriptions, checklists, attachments).

I want to clearly state that I did NOT intentionally delete any content or boards.
The data disappearance was unexpected.

This information was important and accumulated over time.
Is there any internal snapshot, log, or recovery process that can be checked?

I’m happy to provide board names, approximate last access dates, or any additional technical details if needed.

Thank you.

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