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Boards all Disappeared when Offline selected

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December 12, 2025

I am the only admin and user on my account, when I tried to view my own boards, it asked for admin approval, but I couldn't figure that out either.

Then, to my great dismay, when I selected "offline mode" they all disappeared.

 

I was prompted to log in so I don't lose my account, and delighted when I logged in that my 5 or 6 boards were still there...moments later frustrated and then sad they disappeared. I was initially on chrome browser on Samsung Galaxy S23, then it said things were best on the app, which needed an update. Maybe I should have tried to be on my laptop instead, will log in there later to check if anything still exists 

1 answer

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Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 15, 2025

Hi there, :)
Hope you are doing well,
I am Rishabh from the Trello support team. Welcome to the community!!

Have you tried clearing the cache and cookies for Trello to see if that fixes the issue? If not, please try that.
Also, please confirm if you were able to see the boards on the laptop. 

Thanks

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