Board is closed

[Jane Bridges]

My board has been closed and the admin is not around to reopen it. Can it please be reopened as we are still actively using it?

[Jane Bridges]

Thanks for your reply. The problem is the board admin is no longer with the business and their account has been closed. We believe this is why the board has also been closed. I am not sure how to proceed but we urgently need access to this board. We do not have a paid Premium Workspace. Would this help?

[Jane Bridges]

@Ajay _view26_ please can you help further?

[Ajay _view26_]

Hi @Jane Bridges 

Trello’s current support docs say only a board admin can reopen a closed board.

If you are not a board admin, then another board admin would need to reopen it for you. If this board belongs to a paid Premium Workspace, a Workspace admin can also reopen a Workspace board even if they are not a member, as long as they open the board URL directly.

[Jane Bridges]

Thanks for your reply. The problem is the board admin is no longer with the business and their account has been closed. We believe this is why the board has also been closed. I am not sure how to proceed but we urgently need access to this board. We do not have a paid Premium Workspace. Would this help?

[Kain Marco]

Mi caso es similar, mi tablero se cerró y yo era el único participante y administrador. Los chicos de soporte técnico no me pudieron ayudar (no entiendo porque) 

[mrTeamRIAB]

I am having the same issue. My wife created a board and shared it with me. I've been actively using the board for over 10 years(!), but she has not at all. I was using the board just last week and today the board is Closed.

I tried to log in to her account, but I do not see any boards in her account. Is it possible to obtain actual customer support for this to recover/restore the board?

Update: I was actually able to resolve this and recover my closed board. The AI chatbot was incredibly helpful. This article has many options for recovery:

https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board