Board is closed after admin was removed for inactivity

[sami_naarminen]

Hello!

I have a problem with the shared board https://trello.com/b/sMnACggz/swingapp. The admin account was deleted because of inactivity, so now I am not able to see the board anymore. I was actively using the board before this. Now it displays "You're a member of this board, but only board admins are able to reopen it. Please contact support for assistance." Can you add me as an admin of this board?

Please help me.

[Anwesha Pan (TCS)]

Hi @sami_naarminen 👋🏼

First of all, welcome to the community! ✨

To answer your question, you can reopen your board by following the below steps:

Note: You must have admin privileges for that board to reopen it OR you can ask the admin to do the below steps.

Steps to Reopen a Closed Trello Board:

1. Go to Boards: On Trello's homepage, click the Boards button in the top-left corner.
2. Find Closed Boards: In the board menu that appears, click See closed boards... or View all closed boards.
3. Locate & Reopen: Find your board in the list and click the Re-open button next to it.
4. Choose Workspace: Select the workspace where you want the board to reappear (it can be the original or a new one) and confirm by clicking Re-open board. 

You can also find these steps in this link.

I hope this answers your question. 🙂

Thanks,
Anwesha

[sami_naarminen]

I try to describe the problem more clearly: The person who had the admin privileges was inactive and lost his account and the access to the board. Now there is no admin for the board that I was using. So I need the admin privileges to continue using the board where I am a member, using these instructions that you have provided.

[Anwesha Pan (TCS)]

Hi @sami_naarminen 

It looks like you'll need to contact Atlassian support. Please submit a request here.

Thanks,
Anwesha

[sami_naarminen]

Sorry, but this does not help, since I am using a free account and the Trello Free comes with Community Support. Where can I contact a person who can help me?