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Blank screen in Trello Windows app

Jen Gaffey
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November 27, 2018

I have installed and uninstalled the Trello app for Windows on my Surface 3 several times, and every time when I open the app I just see a blank screen. Has this happened to someone else, and does anyone know how to fix it? Thanks for your help!

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Torben_trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2018

Could you try reinstalling the Windows app from the Microsoft store using the steps here and see of that helps: http://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app.

If that does not help, would you mind sending us the log files of the Windows app via trello.com/contact? You can find them via the Help menu -> Export logs.

Jen Gaffey
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November 29, 2018

Thanks for the reply. It didn't work, but I appreciate it. I'll send the log files. 

Oscar Alfonso Martínez Celis
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February 13, 2019

Is there some answer for this, I have the same issue.

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Clémence
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September 21, 2021

I have the same issue, please help

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Miika
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October 29, 2021

For some reason atleast on Windows 10 it seems to only work in full-screen on my end. If I try to make it windowed it stops responding or just blanks out.

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