Thanks for reaching out to us! So sorry to hear about that.
1. Could you please let us know if you're using the desktop app?
2. Do you notice things are working better for you in an incognito browser, or is the issue still happening in an incognito browser?
3. Please double-check that you're using a supported browser and that it's fully updated. If you have any updates available, go ahead and process those browser updates now and try to load up your Trello boards to see if that helps.
4. We also want to know if your browser is reporting any JavaScript errors. Please bring up the error console for your browser and repeat the behavior, then copy the text of any errors that arise and send them along.
To bring up the console:
- Chrome: Cmd+Opt+J (Mac) or Ctrl+Shift+J (Windows)
- Firefox: Cmd+Opt+K (Mac) or Ctrl+Shift+K (Windows)
- Safari: Go to Preferences (Ctrl+,) and enable the "Develop" menu via the "Advanced" tab. Then click on the button on the upper-right that looks like a page, then the Develop menu. Select "Show JavaScript Console".
Trello Support Team
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