Automation

[Elena Milano]

Is the automation trigger "when a due date is completed on a card" option only available in the paid version?

[DiMaggio Tucci]

I'm trying to see this documented anywhere and I haven't found anything yet, which is curious.

That being said, I looked at my Premium Workspace and Free Workspace and did see that the trigger only appeared on my Premium Workspace, so it does appear to not be available on the Free Workspaces for now.

I'm getting inconsistent behavior in my Premium Workspace, where the option sometimes appears and other times does not. I also noticed there is a trigger under "Card Changes" on BOTH Premium and Free Workspaces:

"when the card is marked as complete in a card"

I don't remember seeing this trigger before, and it sounds related, though confusingly worded to me. I know there have been a lot of changes to marking complete, and I know cards can be marked as complete even without due dates. This might explain why the trigger is being changed. Perhaps there is a major change going on right now? I'm requesting assistance from Atlassian on this one so we can both get an answer.

[Augusto Lisboa]

Hi DiMaggio,

I attempted to replicate the issue you're experiencing, but I wasn't able to do so. The automation trigger should be available in both Free and Paid Workspaces.

Could you please raise a ticket with Trello Support? This will allow us to investigate the matter further.

Thank you!