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Admin person is no longer designated on workspace

Big John_s Hardware September 3, 2025

The person we had designated as Admin on our Trello board is no longer designated as such; therefore, there are NO Admins on our board and no changes can be made. We didn't made this change, and the change has rendered our board useless.  How do I reinstate the Admin person on our board? We have the free version. 

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Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2025

Hi @Big John_s Hardware ,

I am raising a support ticket to assist you further with this issue. Mostly, we are seeing reports that when the admin's account was deleted due to inactivity, it led to the board's closure. I am working on this and will contact you via email to resolve the issue.

Thank you !

Big John_s Hardware September 4, 2025

Thank you. We are really dependent on this board. We;ve been using it for about 4 years now. It's a tremendous tool Jan

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Shanita Edwards
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September 4, 2025

I am having this issue too with my board.  The Admin is no longer with the company, and we can no longer edit the Trello Board. Are you able to help? 

Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2025

@Big John_s Hardware, As requested in the support ticket , please share your board link in the ticket so we can check further. Thank you! 

Shanita Edwards
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2025
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2025

Hi @Shanita Edwards ,

I have submitted a support ticket to assist you further , for the post and have updated the board link. Thank you for sharing it. However, I deleted the invite link since this is a public forum, and anyone with the link could join the board.

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