14-day trial ended but redirecting to upgrade instead of reverting to Free plan — 2 workspaces, 2 co

[poonkodi i]

Hi,

My 14-day Trello Premium trial has ended, but instead of automatically reverting to the Free plan, I'm being forced to upgrade with no option to continue on the free tier.

My account details:

• 2 Workspaces
• 2 Collaborators

The Free plan should support up to 10 collaborators per Workspace, so I should be well within the free limits. I have not intentionally subscribed to any paid plan.

Could you please help revert my account to the Free plan without requiring an upgrade? Or clarify if there's something on my account preventing the downgrade?

Thank you!

[Kai Krause · Accepted solution]

Hi, 
i send your request to Atlssian. They will respond within 2 business days. 

BR
Kai 

[poonkodi i]

Issue resolved by the technical team