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How Do I Get My Voucher Number To Schedule Testing for my Certification?

Gavata Smith
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November 16, 2021

I paid for Managing Jira Projects (ACP-610/ACP-620 Certification Prep). I have not yet received the voucher code to schedule my exam. I have submitted a ticket… no response. I emailed certification@atlassian.com, still no response. I need to schedule my exam to confirm the time off with my employer. This is ridiculous that I can’t get no one to respond. 

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Rama K Goberu _Appfire_
Contributor
November 16, 2021

Sorry to hear that, @Gavata Smith . 

You should get the voucher code in about 3 days. 

If not, please make sure you're contacting them at the correct help desk. Refer to https://university.atlassian.com/student/activity/782177-faqs for more details, especially at the very bottom of the page.

And I assume someone from Atlassian will respond here soon. Best wishes for your exam.! 

Like Stuart Capel - London likes this
Berk Atlasian
Contributor
October 9, 2023

Same here,

Just paid now but I did not get voucher. 

Did you solve the problem?

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