ACP-420 Managing Jira Service Projects for Cloud Study Sessions

[#1]

Hey all! 

Happy to share my next study series is starting at 6:30 AM PDT on July 20th and it's going to cover the Managing Jira Service Projects for Cloud certification!

Links to all the sessions are below, but we'll cover as much of the exam content as possible over 10 weeks. Sessions will be live, so bring your questions.

Everything is also recorded on YouTube so you can catch the replay later!

Hope to see y'all there!

~Rob

Sessions - All at 6:30-7:30 AM PDT Mondays

1. Jira Service Projects for Clouds (ACP-420) | Intro to the Exam & Users, Roles, Permissions
2. Jira Service Projects for Clouds (ACP-420) | Session 2: Customer-facing features pt1
3. Jira Service Projects for Cloud (ACP-420) | ep3: Forms & Email Requests
4. Jira Service Projects for Clouds (ACP-420) | ep 4: Queues, SLA & More Agent Facing Features!
5. Jira Service Projects for Clouds (ACP-420) | Session 5: On-Call & Specialized Capabilities for Ticket Context
6. Jira Service Projects for Clouds (ACP-420) | ep 6: Configuring the Customer Portal
7. Jira Service Projects for Clouds (ACP-420) | Session 7: Notifications
8. Jira Service Projects for Clouds (ACP-420) | ep8 : Knowledge Base & Reporting
9. Jira Service Projects for Clouds (ACP-420) | JSM Automations
10. Jira Service Projects for Clouds (ACP-420) | Exam Review

[Galen Garrison]

The link for Episode 4 is https://ace.atlassian.com/events/details/atlassian-community-led-classes-presents-jira-service-projects-for-clouds-acp-420-ep-4-queues-sla-amp-more-agent-facing-features/ 

[Rob Hean]

Thanks for catching that @Galen Garrison ! fixed it