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Hi Support, We can't create issues with comment from email handlers: 2012-01-04 12:15:17,548 QuartzWorker-1 WARN ServiceRunner echange service com.atlassian.mail.MailUtils Unable to extract te...

• Question
• jira

Is it possible to realize SSO if a user has two different passwords in two apps? It seems that a user may only have different user names because specifying alias names is possible. Is there there no ...

• Question
• crowd
• sso

Hi, I have a MultiUserPicker customfield with its id 10902. At the DB level I want to update some specific users present in this customfield for all issues in a specific set of projects only to...

• Question
• database
• jira

Confluence crashes when attempting to open Trash can in a space. The following error message is displayed: "javax.servlet.ServletException: Servlet execution threw an exception at org.apache....

• Question
• confluence

Hi, I'm using Confluence version 2.2.1 and had taken a backup of a site(XML format) with attachments. When I tried to restore the site, found that the attachments were missing. I could see the at...

• Question
• attachment
• backup
• confluence

Hi. I have an issue which I am not sure whether Confluence can address or not. Has anyone faced a similar issue and come up with a solution or workaround? I have teams in my organisation who need t...

• Question
• confluence

Hi, I'm trying to create issues by importing a csv file. It works, i can create project and issues, fields are correctly filled in. But i have a problem with the creation date. In the Look and F...

• Question
• csv
• import
• issue
• jira

I have removed the 'Labels' field from the 'Create Issue' , 'Edit Issue' and 'View Issue' screen and also hide it in the screen scheem. But it still appears when I look at the issue in the standard i...

• Question
• jira
• label
• screen

Hi, First of all, happy new year! ;) I'd like to get display in confluence the time logged by a specific JIRA user. I'd only need to get the total number (for all projects) of minutes logged bu...

• Question
• cloud
• jira-cloud

...project=JRA, issuetype=1, catchemail= helpdesk [at] externis [dot] com, notifyusers=false, createusers=true Thanks, Vincent

• Question
• email
• issue
• jira

We have a build plan that has been configured and it ran successfully. Now it is throwing the below exception and the instances has got terminated. What could be the reason and how should we address...

• Question
• bamboo

I have created 3 Cascading Select from the plugin "cascading select" and i would like to create a report based on this custom filed(3 cascading select), does anyone knows how to do it ? Thank you in ...

• Question
• jira

Hi there. When Confluence auto installed it created a service named Confluence031211164755 instead of Confluence. Can you tell me how to rename and still keep the service working? Thanks in advance.

• Question
• confluence

Hi, some of the pages in confluence, the buttons (Edit, Add and Tools) were disappeared for some reason eventhough we have full admistrator rights. Anyone know why is this happening and how can we ...

• Question
• confluence

I downloaded the trial of SourceTree and as well as a sourcetree.license.xml file after registration. However, the dialog used to import the license file does not allow me to select the downloaded fi...

• Question
• sourcetree

I'd like to setup the RPC Plug-in so I can add tasks to Jira based on events in other applications. I can't find a place to configure plug-ins. Can you help me out here? Or, is there a different ...

• Question
• cloud
• jira-capture-cloud
• jira-cloud
• rpc

I want users to be able to edit certain fields (not all) for issues in any state. I can create a global transition, but the end state must be defined. I want the end state to be equal to the curren...

• Question
• edit
• global
• jira
• workflow

I was hoping Confluence had an option to not show a users Profile Picture. Our company has a separate People Directory and I'd rather not confuse our employees by making them think they need to admi...

• Question
• confluence

How come there is no way to map the description field when importing from a csv file? It's a very important field. Is there a way to get that information in there? It makes no sense. It's not a custo...

• Question
• jira

Is it possible to list the number of comments at the top of each page, with a link to the comment section (similar to the way the paperclip icon shows the number of attachments and links to the View ...

• Question
• comment
• confluence

Hello!! I have a question in regard to numbered lists in Confluence. I know that numbered lists start over when there are blank lines involved. However, I am trying to create a list that looks like...

• Question
• confluence

We are currently only using Confluence, no other Atlassian products, and authenticate all of our users through Active Directory (delegated LDAP authentication). Going forward, we see situations whe...

• Question
• crowd

...rojects within those business segments are forcing us to cross segment boundaries we've never crossed before, and I want to know if Jira can handle disperate workflows until we are able to function as one true...

• Question
• jira

...roject name and key are already taken. I checked the bamboo database and they are still there, but there is a flag that says mark_for_deletion and they are both set to true. Is this a bug in B...

• Question
• bamboo

Hello, I have a JIRA onDemand instance with GreenHopper and to start using this instance I need to import existing data from Pivotal Tracker. I checked the documentation, but the instructions at ...

• Question
• cloud
• jira-software-cloud