Hi team, When a user selects an Assignee and/or QuickFilters, it would be great if those selections persisted when switching between views - for example between the Backlog and Active Sprints.&...
Is it possible to create a standalone service account to use for integrating other products into Jira when using SSO such as G Suite for identify federation? A number of our 3rd party servic...
Hey Everyone question on board setup. I want to create a JIRA board within a project (let's call it Project A) with a board filter that pulls tickets from multiple projects/boards (e.g. tickets from ...
In the old UI, we were able to easily switch between dashboards as they're all displayed on the left hand side. How do I switch between the dashboards I've previously created?
I installed the Jira Service Desk option, but I do not have the IT Service Desk template, when going through wizard to setup project. Can someone help me get the template or tell what I should ...
I need to find out how I can indicate that an Issue in one JIRA project show dependency on another Issue on another JIRA project
Hi I am getting this message when I try to close sprint. You need the Manage Sprints permission for all projects in the origin board to manage this sprint. I have Sprint mana...
Hi, I was wondering if it was possible to get the stories on the schedule view to be more accurately represented based on the estimate. We currently use an hourly estimate for each story in the sche...
I can start Confluence manually via the script included (start-confluence.sh), or start it as a service. However, after the service starts, the first page takes 10-20 minutes to load. This did not oc...
I notice in the documentation that there is docs for a REST API for Jira Cloud, and another set of documentation for the REST API for Jira Server. TL;DR but browsing through the documentation there d...
Is it possible to have a link to the customer portal for service desk in JIRA? What I'm looking for is something like we have with Confluence where JIRA users can click on the drop down menu in the l...
How do I log time worked or edit the remaining time of from the Active Sprint board with the New JIRA experience? I used to be able to just click on a issue and update it right there, but the ti...
I have successfully upgraded to SourceTree 2.3.1.0 on my local development laptop that is running windows 10 however when I tried to do the same update on my production server that is running Windows...
I have some custom fields that get populated as an issue is worked on that I would like to display in the customer portal (when reviewing requests), but i don't want the customers to have to view tho...
We have multiple service desk projects. I have one that I would like to open so that anyone can send an email to it and create a ticket, and get a custom "we've received your support request" reply. ...
Hi need help here, thank you in advance. I am trying to pull the JIRA data to XML by automating it. when i login to the site and give the below URL in new tab, i am getting the data, but when i...
We want to modify the attachments macro. There is the column "modified" in that macro that shows who and when the attachment was modified and we do not want this to be included in our table. We want ...
Our company is broken into multiple divisions and each has their own particular slack team. However, we all share the same JIRA board. I was wondering if there's a way to configure the slack in...
I'm trying to remove all of the project images (except for default) - is there any way to do this? If so, which directory is this in? Thank you!
I have a current Confluence install on Window 2012, connected to a separate SQL Server, Can I install Jira Service Desk on same server with Confluence. We have a small environment w...
Hi, Our client requires utilization reports to be generated from JIRA Service Desk. We want resources to log a time in JIRA Service Desk Project on Daily basis & based on this , we would...
I want to be able to select all similar to how I can select none.
We're getting a lot of "An existing connection was forcibly closed by the remote host" errors on clones and large updates to Mercurial repos in BitBucket. It happens almost every time at the office, ...
Is this a UI bug, or have we configured something incorrectly? On the sprint board, stories with subtasks have a box to show their status, but they don't show the whole text. The html element...
Hi, We wanna send a issue created notification about service desk task. We see it in mail queue. But we have a problem for email outgoing when create a issue about service desk task. The mail outgoi...
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