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When receiving an email notification regarding a user's JIRA ticket we've noticed that the description is being displayed 3 times. This occurs regardless of the the type of notification, status updat...

• Question
• addon-com.metainf.jira.plugin.emailissue
• jira-service-desk
• jira-service-desk-server
• notification
• server
• +1 more tag...

  We tried to load scripts but something went wrong. Please make sure that your network settings allow you to download scripts from the following domain: https://aid-frontend.prod.atl-paas.ne...

• Question
• jira-software
• jira-software-server
• server

Hi, I created a custom field (Select User (multiple Selection)) and added it to a customer request type "IT-Help". My test user can see the field in the customer portal. Somehow he can´t interact wi...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi all, query=1 I did a setup for project->email request. when user is sending mail to configured mail issue is getting created on jira, and on resolution that issue went to CLOSE state, now if ...

• Question
• jira-service-desk

problem i upload an image to JIRA issue when i click on the attached image it opens up in lightbox when i open and right-click on the attached image i get a URL similar to this ... <UR...

• Question
• jira
• cloud
• jira-cloud

How is it going :)

• Discussion
• new-to-atlassian
• new-to-jira

Hi,  I have an issue with my Jira Cloud instance. Normally for site access, it's been configured in order to allow other users to invite others, and site administrators should receive an email ...

• Question
• cloud
• jira
• jira-cloud

Hi, So, I have created a Project-A and  it creates a cloned issue in Project-B  on a transition using post function. • Now, I want that if anyone comments on cloned issue in Project-B, it...

• Question
• comment
• developer
• jira
• jira-cloud
• workflow

I want to store a value in an existing field(filed should be indexed) in jira service desk. If this is not possible,can an index be created on a custom field?

• Question
• jira-service-desk
• jira-software

Please help: I have a JIRA instance which is just about to expire. I am trying to move it to another instance (Already in use by my client).   Whilst moving, I realized I need to import the w...

• Question
• jira
• jira-administration
• workflow

My companies policy does not allow outlook to display HTML-Emails for security reasons.   Is there a way to force Confluence 6 to send out update emails for subscribed content in plain text? ...

• Question
• confluence
• confluence-server
• email
• server

I have 5 tabs on my view/edit screen. When i go to edit the issue, everything works as expected and the correct fields appear on each tab. However if i was to select move to next stage of the workflo...

• Question
• custom-field
• jira-software
• screen
• transition
• workflow

Is it possible to search an issue by key in basic search? is only available in quick search or advanced search?

• Question
• cloud
• jira
• jira-cloud

Hi community, My name is Nha Huynh, and I am Backend Developer / Reviewer from Deliveree. After a few weeks using issue/filter? (search page) to manage issues. I feel  it's is  inconv...

• Discussion
• cloud
• filter
• jira
• jira-cloud

Hi   Can anyone tell me how to create a new radio button type field in Jira Admin please?   Many thanks

• Question
• cloud
• jira
• jira-cloud

Hello Community! Do you have any suggestions about how to handle requests assigned to agents that are currently absent because of sick leave or holidays, etc.? Plain and simple question :) Now we h...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi, I have installed Jira software and Jira service desk on one server, then Confluence in another. I also have configured a reverse-proxy( Apache mod_proxy) that redirects to one or the other serve...

• Question
• confluence
• confluence-server
• jira
• jira-service-desk
• jira-software
• +1 more tag...

I am currently working with contractors whom I require to be able to modify and configure user access in one confluence space. I would like them to have the ability of adding, configuring and modifyi...

• Question
• cloud
• confluence
• confluence-administration
• confluence-cloud

I moved 6 issues from Project A to Project B. A new Jira issue was created for each issue on Project B when I moved the issue. But only 2 of the 6 issues is visible on Project B's backlog. 

• Question
• cloud
• jira
• jira-cloud

I am trying to connect remotely to REST API using basic authentication and for jira instances with address "atlassian.net/" this method is working, but for intance on "https://jira.mycompany.com...

• Question
• jira

Unable to clone a Repository in my Local machine. I get the below error while doing so    ssh: connect to host bitbucket port 7999: connection refused   Any help will be appreciat...

• Question
• bitbucket

Bitbucket:6.3.0 git:2.21.0 mysql : Ver 14.14 Distrib 5.7.26   2019-05-28 22:55:53,007 DEBUG [http-nio-7990-exec-9] @1LRNBGx1375x1275x0 115.96.65.131 "GET /scm/ws/webservices0.1.git/info...

• Question
• bitbucket
• bitbucket-server
• server

Time/Effort Logging field to put consumed efforts is not available. I am using Jira 6.3.  Can anybody help me by telling whether this utility is available in Jira 6.3. If ts available, plz tell...

• Question
• jira-software

Hi,   I want to add more fields in the list view of the queue on the customer side of Jira Service Desk. Currently, it just displays "Type, Reference, Summary, Status, Service Desk, Requester"...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Good day. I create new pages via WebDAV. This capability is great for my task ! When you create new pages via WebDAV, empty pages are created in Confluence. How can I configure a specific templat...

• Question
• confluence