Hello, I have a requirement: every time I reopen a bug (either from In QA or from Done status) due to different reasons (code review fail, functional test fail or regression test fail), I want...
I would like in the minutes of a meeting report on the task closed over the previous week. but this cannot be setup in the current macro task report. Is there a way to do so? how can we report...
As you guys may be aware - Resetting Issue Key on Cloud JIRA is not available as a feature and I have created a Ticket for this. Please have a look and VOTE for this as I feel this is a MUST...
i would like to limit the users of AD in jira hence it returns all users of AD in jira when synchronization has happened. My Jira users are not in same OU in AD but they are added to same group. Ca...
Even if I edit the default retrospective blueprint with any minor change that does not touch top information table, the table stops being populated with date, team and participants data. How do I cre...
Hello Team, In my current sprint when I see the sprint report I see for all the story's/issues I have added to sprint showing "Story-ARV-4 *-Issue added to sprint after start time" . But...
A user is not able to manage watchers of a Jira issue. I checked the permissions page andeverything looks fine. I also checked the "permission help". The user definetly is able to manage watchers.&nb...
My Service Desk is not sending any customer satisfaction questions. How do i fix this?
Hi! We have the following setup: https://xxx.mydomain.com/crowd https://zzz.mydomain.com/jira https://zzz.mydomain.com/confluence entering "mydomain.com" or ".mydomain.com." is not accepte...
Hi Confluence support, We would like to check, for Confluence version 7.1.0, does it support the following password policy: - Enforce passwords to be made up of at least 12 characters, and contain ...
Hi Team, I'm developing a plugin for Jira service desk server application. I'm writing a user interface code in sample1.vm file. At the same time, I need to parse some contents from some other vm f...
When creating a new page in the updated version of Confluence Cloud I can't see an option to create a section and this is how we format our pages. Hi is there an update for when this feature will be...
On a Service Desk issue, the only information related to the Software Project issue is via the Issue Links. So if I need to find information on what developer is assigned etc, then I need to click in...
How do I get comments for a specific issues using API that are newer than my selected date? /rest/api/latest/issue/<my issue id>/comment That is how I get my comments, each comment has a fiel...
Hi all, We have quite a large number of projects in JIRA and BitBucket and some are now using a specific Branch name pattern that seems to be causing some problems with the link between JIRA and Bit...
Hi, I work on cloud version of jira & below question in on the same. I am moving issues into an execution project from different projects where different teams are logging issues. ...
I need to know how to create cascading dropdown lists in JIRA Service Desk, The custom fields option is in JIRA not JIRA SD.
With a new version of Editor there is no icon that allows to create sub items in a list, i.e. a)b)c) for numbered list. How to create sublist within the list? &n...
how to add the assignee column to the query communications panel.I have found an option for subtasks, but I need for related tasks.
How can I add new Epic Link to the list?I'd like to add "latam" word to the list. When I'm trying to edit scheme - it's locked. Can somebody help me with a simple and step by step instruction, plea...
Hi! I've developed the software that is able to automate different software upgrades/migrations paths. This is especially works for cases where manual upgrade efforts are outside of common sense. ...
In 2 different projects, we are having two different sprints, but they are getting inter-linked. This is causing lot of confusion while viewing the backlog of projects. The effected parts are S...
We have a customer portal that has a search function, we have a list of tickets, for example, SDZSERV-123, if I want to search the ticket as 123 we are unable to get the ticket as a search resu...
The Jira server could not be contacted. This may be a temporary glitch or the server may be down.
Is it possible to configure the Epic link field so that it displays Epics only from open ones? I need to limit the choice of Epic to only open
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