Automatic Incident Creation

[jsullivan]

Is there a way to automatically create an incident whenever a component's status is changed from Operational to a different Status? I can get my Slack Channel to fire an alert whenever a component's status changes, but all my other subscriber notifications are linked to Incident creation and update. Then Once the component is set to Operational, I would like to close said incident automatically.

[Shivam Naik]

Hi @jsullivan ,

Happy to help!

We have some documentation here regarding automatic Incident creation https://support.atlassian.com/statuspage/docs/know-when-to-automate-your-status-page/#Ways-you-can-automate-your-status-page, but essentially you would either need an app to monitor for those changes to automatically generate an incident from a component change, or you could possibly set something up using the Developer API https://developer.statuspage.io/#tag/incidents for your page.

Please let me know if you have any follow up questions!