update app failing on win11
3 answers
Hi @hsl ,
I haven't seen some other reports around this and we don't have this particular security package on our devices that I can properly test it out.
However, by looking at SourceTreeSetup-3.4.32.exe signing certificate seems to be valid.
With an expiry date in October 2028.
You could check your installer file by running this in PowerShell:
Get-AuthenticodeSignature "C:\path\to\SourceTreeSetup-3.4.32.exe" |
Format-List Status,StatusMessage,SignerCertificate,TimeStamperCertificate
It could be that this is some out-of-sync Windows issue or Smart App Control blocker. What you could check is this:
Microsoft specifically says that when Smart App Control blocks an installation, you need to look at the Code Integrity log to determine which individual file was blocked. Event ID 3077 is the enforcement/block event, and 3089 contains signature information related to it.
So I think the best next step for the OP is:
- Open Event Viewer
- Go to:Applications and Services Logs → Microsoft → Windows → CodeIntegrity → Operational
- Find the event corresponding to when SourceTree was started — most likely Event ID 3077
- Check the File Name in that event.
- Run the code above
If you have an internal IT department, they could maybe lend a hand in troubleshooting this (as it might be related to Windows/OS rather than the installer and Sourcetree).
Cheers,
Tobi
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