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problem with login in sourcetree

Arkadiusz Piętak
Arkadiusz Piętak
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September 15, 2017

Hi,

 

I have problem to login into sourceTree on my account.

In step 3 (Atlassian account) when in trying to use my existing account i get message (We've encountered a problem. Please try again in a few minutes.) but when i trying to log with the same account on website everything is ok.

Please help
Arek

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minnsey
minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2017

Hi,

Are you able to login using Internet Explorer? the WPF webview used by Sourcetree relies on IE rather than any other browser. We sometimes find that IE, not being used very often now, has settings which block the login completing

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Alvin Cunanan
Alvin Cunanan
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September 25, 2017

Hi,

 

I have a similar problem.. Hope you could share steps on how to resolve this issue.

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Sourcetree
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